A dealer group with six sites
Two brands, new and used cars, workshops at every site.
- Before
- Sales come from manufacturer portals, service from the DMS, finance from a third system. The weekly group report takes two days to assemble.
- Health Check found
- 3 versions of gross profit per car, and no view of used-car stock age by site.
- After the fix
- A daily group view by site and brand. Used cars over 90 days fell from 22% to 12% of stock within four months.
- Timeline
- 3-week Health Check, then 10 weeks of fix and build.